
Let’s find your next step.
A conversation is a good place to start. Reach our team for appointments, general questions, and help navigating care.
Speak with SOS Wellness
Call 513-928-3339 for scheduling and general questions. Our scheduling hours are 7 AM–11 PM daily. Clinic and billing office hours are Monday through Friday, 8 AM–5 PM. TTY users can dial 711.
24/7 scheduling line (AI assistant)
At any hour, you can call our 24/7 scheduling line at 417-394-8781. It is answered by an AI assistant, not a person. It can take your appointment request and pass it to our team, who confirm every appointment by phone. It is not for emergencies: in a crisis, call or text 988, and in a life-threatening emergency call 911.
General inquiries
Email inquiry@sos-wellness.org for nonclinical questions. Please do not send health information, treatment records, insurance documents, or other sensitive details by ordinary email. Call the office to ask about an appropriate secure channel.
Accessibility and language assistance
For accessibility accommodations or free interpreter services, contact us at 513-928-3339 (TTY: 711). Our Non-discrimination and accessibility page explains what we can arrange.
Three Ohio offices
Middletown — Long Meadow: 5900 Long Meadow Drive, Middletown, OH 45005.
Middletown — Roosevelt: 6730 Roosevelt Ave, Suite 301, Middletown, OH 45005.
Norwood: 4411 Montgomery Road, Suite 201, Cincinnati, OH 45212.
Confirm which office is assigned to your appointment before traveling. Telehealth appointments are available across Ohio; you must be physically located in Ohio during a telehealth visit.
Need immediate help?
SOS Wellness does not provide emergency or after-hours crisis services. Call or text 988 for crisis support. For an immediate life-threatening emergency, call 911 or go to the nearest emergency department.
Let’s find the right next step.
Talk with our team about care, appointments, and coverage.
Close to home. Here for you.
Visit us at one of our two Middletown offices or in Norwood, or meet your provider by secure video from anywhere in Ohio. Confirm your assigned office before traveling.

